S & E CONSULTANCY LTD
We are Steph & Emma; retail experts with over 20 years experience
We specialise in strategic and customer centric business support and workshop based training for both suppliers and retailers
Our expertise extends across retail, convenience and wholesale sectors
We are available for freelance & consulting positions
Retail Support:
We are highly skilled in customer, campaign & event planning
Retail, category & customer strategies
Supplier Workshops:
We run training on buyer/supplier relationships, retailer engagement & revenue generation, drawing on our experience of working in two of the 'big 4' supermarkets
Customer Listening:
From writing surveys & focus groups discussion guides, facilitating customer listening sessions, and an engaging & insightful findings present back; we offer a range of services that allows businesses to understand their shoppers better
Job Share Consulting for Businesses & Employees:
Drawing on our years of experience as a job share partnership, we are available for job share coaching and mentoring .We are passionate in our belief that job share is a great tool for companies to attract, retain and future proof talent
All underpinned by a strong commercial understanding of P&L, inventory, stock holding and availability management
WHAT WE CAN OFFER
CUSTOMER CENTRIC BUSINESS PLANNING
Category planning: from short reactionary execution to 12 month trade planning strategy and longer term 5 year strategic step changes
Event planning: creation and execution of event plans including identifying opportunities, creating strategy, establishing process and governance
Ranging & gap analysis: establishing customer-centric range reviews based around the shopping mission to drive category growth
Customer Research : designing the right customer research programme for your business. We can help with discussion guides & survey creation, planing and facilitating focus groups with your shoppers, and will present the findings back in an engaging and insightful manner
Omni - channel marketing campaign planning: developing fully integrated campaigns that deliver off and online content
RETAIL SUPPLIER TRAINING WORKSHOPS
Bespoke training workshops and/or 121 ‘on the job’ advice targeted to your company’s and employee’s needs
Coaching both individuals and teams to develop their skills to work better with retailers, tailored towards revenue generation
Training topics include building & consolidating retailer relationships, commercial advice, promotional and range planning, the customer mindset and customer decision tree
FURTHER BUSINESS & STRATEGIC SUPPORT
Business support: business planning, commercial negotiations and pitching new products and suppliers to supermarket buyers
Copy & content writing: pulling together relevant content and writing copy for use on and offline
Brand management: launching own label brands, coordinating artwork design, packaging development and copywriting
Space planning & merchandising: providing customer centric, commercially viable recommendations for both feature space and category ranging
Critical path creation & management: including Far East importing and own Label critical path and launch management
JOB SHARE MENTORING, COURSE & WORKSHOP CONTENT PROVISION, SPEAKING ENGAGEMENTS ADDITIONAL BUSINESS & STRATEGIC SUPPORT
Speaking Engagements - using our own journey as a case study to illustrate the benefits of job share for the individual and business alike.
EDI training and course content provision
121 mentoring for line managers, potential job sharers and business stakeholders.
Practical workshops on how to achieve the best out of job sharing, top tips on making it work day to day, and suggestions on line management, appraisals and workload management
Policy writing & advice
EDI training and course content provision
